Shipping Policy
1. Introduction
At Yiwu Wholesale, we are committed to ensuring that your orders reach you in a timely and efficient manner. This Shipping Policy explains the different shipping options available to you, shipping costs, and delivery timeframes for domestic and international orders. By placing an order with us, you agree to the terms outlined in this policy.
2. Shipping Locations
We offer shipping to most countries and regions worldwide. Whether you're located in North America, Europe, Asia, or anywhere else, you can place an order on Yiwu Wholesale and have it delivered to your doorstep. Please note that there may be some countries or regions where delivery is unavailable due to logistical constraints or shipping regulations.
3. Processing Time
Once your order is placed, it will be processed and prepared for shipment. Our processing time typically ranges from 1 to 3 business days. Please note that processing time may vary depending on the product's availability, payment confirmation, and any unforeseen delays during peak seasons (e.g., holidays). You will receive an email confirmation with tracking details once your order has been shipped.
4. Shipping Methods and Costs
We provide various shipping methods to meet your needs. Shipping costs are calculated based on the weight, size, and destination of the items in your order. The available shipping options and their respective costs will be displayed during the checkout process. Below are some of the common shipping methods we offer:
- Low-cost express delivery: This is the most economical shipping option, with estimated delivery times ranging from 30 to 50 business days depending on your location. Costs are based on the weight and size of your order.
- Standard Shipping: For faster delivery, we offer Standard shipping with an estimated delivery time of 7 to 20 business days. This option is available for an standard cost.
- Express Shipping: For urgent orders, we offer express shipping with delivery times ranging from 5 to 10 business days. This is the fastest shipping method available but may incur a higher cost.
5. Delivery Timeframes
The estimated delivery time for your order depends on the shipping method you choose and your shipping destination. Please note that all delivery timeframes are estimates and may vary due to factors beyond our control, such as customs processing and local courier services. Below are the general delivery estimates based on shipping methods:
- Low-cost express delivery: 30–50 business days
- Standard Shipping: 7–20 business days
- Express Shipping: 5–10 business days
Once your order has been shipped, you will receive a tracking number via email that you can use to track your package in real-time. Please note that some countries may experience longer delivery times due to local customs processing or postal services.
6. Customs and Import Duties
For international orders, please be aware that customs duties, taxes, and fees may apply when your order arrives in your country. These additional charges are the responsibility of the customer. We recommend that you check with your local customs office to understand any potential additional charges before placing an order.
7. Address Accuracy
It is essential that you provide accurate and complete shipping information at checkout. Yiwu Wholesale is not responsible for any shipping delays or issues caused by incorrect or incomplete shipping addresses. If you notice an error in your shipping details after placing an order, please contact our customer support team immediately to make the necessary corrections.
8. Shipping Delays
While we strive to ensure timely delivery, there may be unforeseen circumstances that can cause delays in shipping. These can include but are not limited to:
- Inclement weather
- Holiday seasons and peak demand periods
- Customs processing delays
- Issues with the local postal or courier service
If your order is delayed, you will receive an email with an update on the status of your shipment. We recommend that you track your order regularly using the tracking number provided to stay informed about its progress.
9. Order Tracking
After your order has been shipped, you will receive an email with your tracking number and a link to track your shipment. You can use this tracking number on the carrier's website to see the status of your delivery. If you encounter any issues with tracking or delivery, please contact our customer service team, and we will assist you in resolving the matter.
10. Shipping Policy Changes
Yiwu Wholesale reserves the right to update or modify this Shipping Policy at any time. Any changes to the policy will be posted on this page, and the date of the most recent revision will be reflected at the top of the page. We encourage you to review this policy periodically to stay informed of any updates.
11. Contact Us
If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please don't hesitate to contact our customer support team:
Email: yiwususu@gmail.com
WhatsApp: +8615527887992
Thank you for shopping with Yiwu Wholesale. We look forward to serving you!