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Privacy Policy

Effective Date: 12/20/2024

Yiwu Wholesale ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (yiwu-wholesale.com), make a purchase, or otherwise interact with us. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, including when you create an account, place an order, contact customer support, or sign up for marketing communications. We may also collect non-personal information that helps us understand how visitors use our website.

Personal Information

When you register for an account or place an order, we may collect the following personal information:

  • Contact Information: Name, email address, phone number.
  • Shipping and Billing Information: Shipping address, billing address, and postal code.
  • Payment Information: Credit card details, PayPal details, or other payment methods used to make a purchase.
  • Account Information: Username, password, preferences, and communication preferences.

Non-Personal Information

We also collect non-personal information such as:

  • Device Information: Information about the device you use to access our website, including browser type, operating system, and IP address.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent on the site, and links clicked.
  • Location Information: Approximate geographic location based on your IP address.

2. How We Use Your Information

The information we collect is used to provide and improve our services, process your orders, and enhance your shopping experience. We may use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including verifying payment details, preparing products for shipment, and sending order updates.
  • Customer Support: To provide assistance and respond to your inquiries, resolve any issues related to orders or products, and improve our support services.
  • Marketing and Promotional Communications: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt out of these communications at any time.
  • Website Improvements: To analyze site usage and trends, and improve the functionality and user experience of our website.
  • Legal and Compliance Purposes: To comply with legal obligations, resolve disputes, and enforce our policies and agreements.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers under the following circumstances:

  • Service Providers: We may share your personal information with third-party vendors that assist us in processing orders, payments, delivering products, or providing customer support. These vendors are contractually obligated to protect your information and use it only for the services they are contracted to provide.
  • Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or a request from law enforcement agencies.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified if this occurs, and your data will remain subject to the privacy policy in effect at the time of the transfer.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. These cookies allow us to remember your preferences, improve website functionality, and personalize your shopping experience. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function and enable basic features such as navigating between pages and completing purchases.
  • Analytical Cookies: These cookies help us analyze how users interact with the website, allowing us to improve our content and features.
  • Advertising Cookies: We use these cookies to serve relevant ads to you based on your browsing history and preferences.

You can manage cookie preferences through your browser settings. If you disable cookies, some website features may not work as intended.

5. Data Security

We take the security of your personal information seriously and use appropriate security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies or update your personal information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing them with any personal information.

8. International Data Transfers

As a global e-commerce website, we may transfer your personal data to countries outside your country of residence for processing and storage. These countries may have different data protection laws, and by using our website and services, you consent to the transfer of your data across borders in accordance with this Privacy Policy.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete the data as soon as possible. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Yiwu Wholesale

Email: yiwususu@gmail.com

WhatsApp: +8615527887992

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